Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Friday, August 26, 2016

Why Facebook is not a substitute for a business website

By Jenny Hopkins
jhopkins@journalnet.com
208-239-3532

Surprisingly, many small businesses do not have a website. These business owners say, “I have a Facebook page so I don't need a website.” Facebook is a great tool for small businesses because it is free and pretty much everybody uses it.

But there are some things that Facebook just can't do for your business. Here are a few advantages to having a company website:

• You don't have ownership. Yes, it is your business page, but ultimately it is still owned by Facebook. Your page may get hacked or spammed, and if it accidentally gets deleted or shut down for some reason you have to start over. Also, you have to follow Facebook's rules and guidelines when it comes to promotions, but on your own website you make the rules.

Thursday, August 18, 2016

How to use Pokemon Go to attract customers

By now you've heard of Pokémon Go, unless you've been living in a cave or stranded on an island in the south Pacific.  Driving through Pocatello yesterday I saw tweens and teens walking around in groups, eyes glued to their phones (even more so than usual), looking for the cute little animated creatures.

DMR reports that 78% of Pokémon Go users are between the ages of 18-34 and there are 20 million active users daily in the United States alone. This is a huge opportunity for small businesses!

Here's the basics of how Pokémom Go works:
A Pokémon, or pocket monster, is an animated animal-like creature. There are different types and
One of our tech guys getting in on the fun.
some are more rare than others. When a player downloads the app and signs in, the game uses the GPS on his or her phone to create a virtual map of the area.

The goal is to catch as many Pokémon as possible, so players walk around and using the map, find where the Pokemon are hiding. When the player gets in range of the Pokémon the app uses the camera function on the player's phone to put an animated picture of the creature in the scene, so it looks like it is really there.

When the player gets close enough to a Pokémon, they try to catch it by throwing a PokéBall. See that red and white ball in the photo to the right? Players swipe the phone screen to toss the ball and catch the Pokémon. But it is not as easy as it sounds, the Pokémon move! If you miss you have to throw another PokéBall, and you only have so many.

To get more PokéBalls and other fun add-ons, players visit PokéStops, which are marked on the virtual map created on your phone.

Players can visit PokéGyms to battle other players, use incense that attract rare Pokémon and level up as more and more are caught.

Friday, August 12, 2016

Brand admiration and how you can achieve it — FREE download

Marketing is not just about planning, creativity, good communication skills and organization — it’s also psychology. Think about the best experiences you’ve had with brands — quick responses to your questions, courtesy, professional, fun and interesting and makes a person feel good about his or herself. Brand admiration is building a brand that customers love and respect.

Brand admiration is important for several reasons. First, customers will want to remain loyal to your brand. They’ll tell their friends and family about the great experience they had with you, and they’ll tend to be more forgiving if you make a mistake. Having great brand admiration increases employee morale, increases profits, reduces competition and provides opportunity for brand extensions.

Sounds great, right? But how do you get there?

Let’s take a look at one of the world’s most beloved brands — Nike. Nike’s television ads are inspiring and relatable. Nike ads have depicted a young child practicing a sport, being encouraged by mom and then growing up to be an Olympian. Or someone deciding to start running every morning because they want to change his or her life and get healthier. Who could not be inspired by those things? And the mom encouraging the child to keep trying really tugs at the heart strings. It’s comforting, it connects on an emotional and personal level, and they really do make you feel like anyone and everyone is an athlete. Their slogan “Just Do It” is short and simple, catchy and embodies the brand.