Friday, August 26, 2016

Why Facebook is not a substitute for a business website

By Jenny Hopkins
jhopkins@journalnet.com
208-239-3532

Surprisingly, many small businesses do not have a website. These business owners say, “I have a Facebook page so I don't need a website.” Facebook is a great tool for small businesses because it is free and pretty much everybody uses it.

But there are some things that Facebook just can't do for your business. Here are a few advantages to having a company website:

• You don't have ownership. Yes, it is your business page, but ultimately it is still owned by Facebook. Your page may get hacked or spammed, and if it accidentally gets deleted or shut down for some reason you have to start over. Also, you have to follow Facebook's rules and guidelines when it comes to promotions, but on your own website you make the rules.



• Branding. Facebook pages are not customizable with colors, logo placement, columns etc. With your company website you can create a custom design with your brand's logos and colors. Every page looks the same on Facebook, but your website can be beautiful and custom! Also, your website will have your own personal domain name, i.e. www.myownwebsite.com

• Advertising. You don't control what ads show up on the right hand rail of Facebook, it could be an ad for your competitors! On your own website you control the content, not your competition.

• Google ranking. Facebook and Google are fierce competitors. Think about it — they are both competing for digital advertising dollars. So a Google search is much less likely to pull up a Facebook page as a result than it is a Search Engine Optimized website.

• Fresh content. Content posted on Facebook moves down on a user's wall quickly. Also, it tells readers exactly how long ago you made your last post. If you have not updated your page in weeks or even days the content that is there may appear stale. Posts on your website are not dated and do not move down a news feed. Your homepage photos, mission statement, promotions etc. stay right where you want them to.

• Credibility. What looks more official and professional for a business? A Facebook page or a website? If your competitors have a website, they may be getting more of the traffic simply because having a website makes the business feel solidified, permanent, like your business is going to be around for awhile. That is a great thing to project to your customers!

That's not to say that a business shouldn't have a Facebook page, of course it should! It's a free and fun way to reach your audience and promote sales, contests, etc. But it should not be your primary or only online presence, it should be used as an extension of your website.


 Website design and hosting are not as expensive as a lot of people think. ISJ Media offers websites starting at $295 set up and $50 a month. Does your company need a website? Targeting advertising? Contact me at jhopkins@journalnet.com and let me help come up with a solution for your business. 



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