Emails your subscribers will actually click on – and read

  

 The “less is more” rule applies to many elements of online marketing, including email marketing.

Did you know that the average office worker receives 121 emails per day? When you send out a newsletter or a special offer you are competing for your reader’s attention, which now sits at an average of about eight seconds.

While there is no magic formula for how long your email subject line and body should be, there are some simple things you can do to increase your email’s readability.

Here are some tips:

·      Keep it simple. Don’t use complex words where simple ones will do. For example, instead of “utilize” try “use.”

·      Don’t use too many filler words. You’re not writing a novel, no need to get too descriptive and flowery.

·      Break up blocks of text into sections.

·      Organize information into bulleted lists.

·      Keep the subject line to six or seven words – anything longer won’t display on mobile.

·      Don’t use images that will interrupt the flow of the text.

Of course the design of the email makes a difference too. If you can, send a test of the email to yourself and check it on your mobile device. How does it look?  

Want to test your message before you send it? Try this FreeReadability Test Tool. You can simply copy and paste your text, then it will give you a readability score and tell you what that score means. For example, this message scores at an 8^th grade reading level.

If you want to get really technical the tool will also give you statistics such as how many complex words and average number of syllables are in your text.

So how readable is your content?

Use audience extension to reach your target audience online

Audience extension advertising campaigns, also known as retargeting, are advertisements that are placed online on sites other than the client’s own.  These ads can be targeting specifically to the client’s target audience and show up on top web sites such as CNN and Auto Trader.

Website browsers such as Google Chrome use cookies to track user data including demographics such as age and location, as well as interests, purchases and more.  When an audience extension campaign is set up, digital marketers can assign certain parameters to the ads, such as show to people in zip codes A, B and C, display to people ages 18-40, etc.

Audience extension campaigns ensure that only people in the client’s target audience are being exposed to their message, which is cost and time efficient. And, because the campaign is charged only when the ad is served, no advertising dollars are wasted on people who would most likely not be interested or being charged regardless of if the ad is actually displayed or not.

And the client picks the budget, so they are guaranteed not to spend more than they want.

Free lunch every month at our Lunch n' Learns

Hello and good afternoon fellow marketers!

There is such a thing as a FREE LUNCH! Read on . . .

Here at ISJ Media we spend a lot of time doing a lot of research on the latest and greatest digital marketing tools and trends. It's what WE do.

"But how does that affect me and my business?" Glad you asked.

We do the research so you don't have to. But how do we pass that valuable information on to you, the business owner? With our free monthly Lunch and Learns! Did I mention it was free? Oh, and we've got your lunch covered too.

The next Lunch and Learn will be held on Tuesday, March 14. We offer a session at 7:45 a.m. and 11:45 a.m. to accommodate different schedules.

Previous topics have included:

• Getting your page to rank higher on Google search results
• The importance of having a responsive website
• Why Facebook is NOT the same as having a website
• Advertising on Facebook: Is it effective and tips for getting the most bang for your buck
• How to capitalize on "micro moments," those spur of the moment things that cue an online search for a product or service. 

This is NOT a sales pitch. Really. No-one will pressure you to buy anything. We want you, the local business owner, to succeed. Interested? Want more information? Contact Jenny Hopkins at jhopkins@journalnet.com or 208-239-3532. RSVP by March 9. 

See you there! 

Make sure digital is in your holiday marketing plan

Newsletter

November 9, 2016

We’re barely recovering from the Halloween chocolate hangover and we haven’t even carved the Thanksgiving turkey, but if you’re a small business owner or marketer you’ve already started thinking about holiday shopping.

For years Black Friday has been the most well known shopping day of the year, but with the ever increasing popularity of mobile shopping we now also have Cyber Monday, the biggest online shopping day of the year.

Data collected from Signal.com, holiday retail sales on smartphones jumped 96% in 2015, and are forecast to grow 50% in 2016. Here are some additional statistics generated by signal.com:

• 43% of people say that digital ads on a website or mobile app influence their holiday gift buying.
• 47% of consumers started thinking about gift ideas before November.
• One-third of consumers say ads help them get discounts or deals.
• 52% of holiday shoppers are likely to take advantage of tailored product recommendations received through email, and 42% through a mobile ad.

Not surprisingly Amazon.com is king when it comes to online shopping and buying. No small business is going to compete with them, however, you can take notes on and implement some of the things people love about Amazon into your own marketing.

Why do people love Amazon? Consumers report that ease of use, product reviews and easy returns as some perks.

Site retargeting is another thing in which Amazon excels. When a consumer views a product on Amazon.com and then leaves the site to continue surfing the Internet, an ad for that product shows up on the sites the consumer is currently viewing. It seems like magic, or maybe legalized stalking, but either way you look at it this tactic has been proven to increase conversions.

But more people shopping online does not necessarily equate to more purchases online. Most online shoppers are looking for deals and doing product research before they go to the physical brick and mortar store to make the purchase. Added conveniences such as buy online and pick up in store increases a consumer’s likelihood to buy. Stores are crowded, being able to order online, go in, pick up the goods and get out is a huge selling-point.

Some takeaways from this research:

• Start planning for the holiday shopping now if you have not already.
• Consider adding digital into your marketing strategy. You can bet your competitors are, don’t miss out!
• Make sure now more than ever that your website is easy to navigate and is mobile optimized.
• Your physical business location is just as important as it’s ever been. People will most likely come to your store to make the purchase, but first they have to have a good reason for picking you over competition. Special deals advertised online will bring them in.

Do you want to implement some of these tools but you aren’t sure where to start?  Call or email us here at ISJ Media and we can help put together a customized digital marketing plan based on your business needs and goals.

At ISJ Media we offer:

Site retargeting

Contextual retargeting

Audience retargeting

Hyperlocal targeting

Mobile and app advertising

Website advertising

Web design

Email marketing

Text marketing

And much more . . . .

Content marketing tips for small businesses

By Jenny Hopkins

jhopkins@journalnet.com

Content Marketing is a way of communicating with your customers and potential customers without selling. Instead of selling your products and services you are providing valuable information and content in order to build brand loyalty and awareness.

It's a tactic that is used by many large brands, including BarkBox.com. BarkBox is a service in which the subscriber receives a box monthly filled with dog toys and treats for his or her canine companion. A percentage of the proceeds are donated to canine rescue groups and animal shelters. BarkBox also produces a newsletter that features news stories about dogs and the animal rescue groups. The newsletter is not selling their product, but provides a service by giving subscribers feel-good stories about something that interests them – canines.

Content marketing also helps your website get picked up by search engines like Google. Search engines use “bots” to “crawl” the web and catalog elements such as keywords in order to create their search rankings. If a website does not get updated the “bots” have no reason to come back to the site and it will drop in the search rankings. Sites that are updated more frequently appear higher in search rankings, so creating fresh content for your site plays a crucial part in getting your site recognized by search engines.

Of course we don't all have time to create a weekly or monthly newsletter, and hiring a content marketer is not in the budget. But there some things you can do right now to create fresh content, some of which you may already have.

1. Shoot a quick video: Content marketing does not have to be text-based. It can be photo and video too. Try taking a quick video that features a new employee or a behind-the-scenes of your business. How-to videos are huge right now, so try creating a quick how-to video that relates to your business or service without directly selling it. You don't have to be a professional videographer to do this, every cell phone has a camera built in nowadays, and there are countless free video editing apps available on Google Play or the App Store. Just remember to not make the video too long, a minute or two is good, any longer than that and your viewers are likely to lose interest.
2. Add some history about your business: You already know how, when and why your business got started, and of course you're proud of it, so why not tell the world! Write a mission statement, a little information about the inspiration behind your business's beginnings, or a time-line of events and milestones.
3. Add photos: Take some quick behind the scenes photos of your staff or a step in the process of creating whatever product or service you offer. Did your business recently have an employee retreat or volunteer in the community? Take some photos to post on your website and social media. Show your human side.
4. Use curated content: Create a round-up of links to articles that relate to your industry. Save your audience time by bringing the best articles and information regarding your service or product to them in one place. If your business is home décor, for example, create a list of articles about the latest home design and Do-It-Yourself trends. Make sure you link back to the original source.
5. Encourage user-generated content: Wouldn't it be great if you could get people to interact with your business or service for free? Well, you can, but only if you ask for it. Try prompting your audience to share a photo of themselves enjoying your product or service or asking them to tweet about how your product or service has benefited them. Don't be vague, pick a specific theme. Going back to the home décor, for example, you could ask people to share a photo of their best fall decorating projects. Use a hashtag that corresponds with the theme to encourage others to participate. You'll get more response with some than others, but don't get discouraged, try different prompts until you find the ones that click. Try offering a prize for participants to increase participation. Pick a random participant to win or offer a discount to all.

Get more marketing tips and find out how ISJ Media can expand your digital reach at www.isjmedia.net

Think With Google - free download

Have you visited thinkwithgoogle.com yet?

If you are a marketer, business owner or anyone who wants to keep up with consumer buying trends in the digital world you'll be amazed at the wealth of information there.

Google is by far the leader when it comes to online — well, just about anything. Think With Google has tons of insights on consumer behavior across different audiences and platforms such as how sports fans use YouTube, for example. There is a section on mobile advertising trends including how to design a better mobile experience for shoppers and creating effective video ads.

The tools section features planning tools such as shopping insights; just type in the brand or product you'd like to research into the search bar and a map will appear that shows the areas where the product is popular as well as each quarter's sales results.

Probably most useful to business owners is The Customer Journey to Online Purchase. Select your industry, business size, country, and what channel you'd like to search (organic traffic, paid traffic, referral, etc.) and you'll see percentage results for consumers who are in the beginning, middle and end of the purchase cycle.

Consumers more often use organic search at the beginning of the purchase cycle and direct click is near the end of the cycle when the consumer buys. Knowing what stage your target audience is in will help you to better direct your advertising and promotion focus.

Today I have been reading through the section on Mirco Morments. Did you post back to school photos of your kids on Facebook? Do a quick search for movie times? Those are Micro Moments. People want what they need quickly and easily. If you can anticipate the micro moments for your target audience you can make better decisions when deciding when and where to promote your brand.

There is so much more that I could write about, but why don't you go check it out for yourself? I guarantee you will find something useful there, regardless of your business size, service or product.

Let me know what you think!

Download the free guide "Micro Moments: Your Guide to Winning the Shift to Mobile" to learn more.

Why Facebook is not a substitute for a business website

By Jenny Hopkins

ISJ Media

jhopkins@journalnet.com

208-239-3532

Surprisingly, many small businesses do not have a website. These business owners say, “I have a Facebook page so I don't need a website.” Facebook is a great tool for small businesses because it is free and pretty much everybody uses it.

But there are some things that Facebook just can't do for your business. Here are a few advantages to having a company website:

• You don't have ownership. Yes, it is your business page, but ultimately it is still owned by Facebook. Your page may get hacked or spammed, and if it accidentally gets deleted or shut down for some reason you have to start over. Also, you have to follow Facebook's rules and guidelines when it comes to promotions, but on your own website you make the rules.

Use Google to increase organic traffic

Most small businesses have a tight budget. After paying for building maintenance, employee wages, supplies, etc. there is not much left over to pay for advertising.

There are countless services out there that offer to advertise your company online, such as Facebook and Google ads, but with a little bit of research you can reach people who are searching for your product or service by using the content on your web site.

Getting people to your web site without paying for advertising is called "organic traffic." It's a lot like word of mouth.

When adding content to your website, keep in mind the keywords that your ideal audience would type into a Google search to find your product. For example, people looking for digital marketing are searching for "digital marketing," "social media," "social media marketing," "online marketing," etc.

Make sure the content on your website is rich with keywords related to your product. Google "bots" routinely crawl the Internet and make a record of wording on websites. that's what fuels the search results.

Not sure what keywords to use? Google AdWords has a keyword tool that gives you a list of the most used keywords that relate to your product or service. Using AdWords is free, you just have to have a Google account. Using the keyword tool is free, you are not required to buy a Google ad.

Click here to learn more about organic traffic and writing quality content.

Going mobile means more now than ever

Chances are you've used your smart phone to search for a local business in the last few months.  Search engines like Google are great for finding the phone number and addresses of local restaurants and stores, but online business listings offer so much more than the ancient phone book. Online business listings can offer reviews, directions, specials, services and more.

With so much information literally at our fingertips we can be much more selective about the information we want to find. And if you are a consumer searching for a specific product or service, such as coffee shops that are open at 6 a.m., if you coffee shop does not have an online presence those searchers might not even know you exist and will take their business to a shop that has hours, prices, specials etc. online.

Think about what you expect when doing an online search. Your keywords bring up a list of web sites, and if your click on the first one does not yield useful information then you're on to the next.

So having an  informative and well-designed website is a great way to get new customers, but in this increasingly mobile era it is not enough.  It is estimated that 60% of searches are done on a mobile device. Is your website mobile friendly? Sure it looks great on your office desktop, but remember that mobile device screens are much smaller and things like videos and large image files can slow down how fast your page loads, especially on a mobile device.

Most people won't sit around and wait for a page to load on their device. If it does not load they'll simply go to a different web site or get frustrated and
 not come back.

Need another reason to make your website mobile friendly? Google searches done on a mobile device will no longer yield results with non mobile-friendly websites.  That's a relief for consumers, but if your business has not hopped on the mobile bandwagon it could be suffering.

So what does having a mobile-friendly website mean?

The design should be responsive. Responsive websites can detect when a user is visiting from a mobile device and automatically fits the content to the correct size.

Read more about how mobile can benefit your business in the article How to Seize Untapped Mobile Opportunity in 2016